Citizen Charter
The Citizen Charter is an official document that clearly outlines the services provided by Kodakara Block Panchayat to the public, the procedures for obtaining these services, the time limits, and the responsibilities involved. Its main objective is to make the services of the Block Panchayat more transparent, efficient, and citizen-friendly.
🏛️ Main Objectives of the Citizen Charter
- To provide clear information about the services available to the public
- To ensure that services are delivered within the prescribed time limits
- To ensure transparency and accountability in administration
- To encourage public participation
- To ensure an effective mechanism for resolving complaints